Thanks for shopping at rangehoodmaster.com
ALL our goods ship Free! That’s right, all purchases made at RangeHoodMaster ship free globally, and if you are not entirely satisfied with your purchase, we’re here to help. Due to current pandemic circumstances, some shipments may arrive later than expected. We apologize for any delays and appreciate your patience at this time.
We offer free shipping on all orders (except Canada and some remote areas) at RangeHoodMaster, you don’t need to pay an extra shipping fee for your order.
Canada and some remote areas, as well as addresses that need ferries on American islets, may not be able to provide free shipping. Please contact us in advance for shipping fees and shipping time before placing an order.
We employed the service of major, trusted international carriers, such as DHL and FedEx, to ensure that your package arrives at your destination fast and securely.
We will meet the demand both from the USA and outside the USA, but it may take a bit longer for our international clients to receive their items.
After you have successfully placed your order, you will receive an order confirmation email with a CAD drawing approval. Note: All products including in-stock products, will not be shipped without your approval, so please reply to our order confirmation email ASAP.
Our goods are securely protected by reinforced Styrofoam and heavy-duty plywood crates, so we ensure you that they will arrive without any damage. It’s a shame when a beautiful piece of craftsmanship is damaged by freight, so we go to every effort to prevent it from happening.
As soon as we get your approval for the CAD drawing, we will start to prepare your order. Our in-stock items are pre-made and ready to ship, but most goods from RangeHoodMaster are made to order. It usually takes about 2-4 weeks for us to process a custom order, but the time may vary depending on the type of the product.
Sea shipping is our default method of shipping when checking out with RangeHoodMaster. Lead-time from production to delivery for customized products is about 8-10 weeks after receipt of the approved CAD drawings.
As soon as your order has shipped, we'll notify you by email and provide you with the tracking information for your package! Note: Regarding the tracking number, it may take a few days before they become active on the tracking website.
Feel free to contact us if you have problems before and after relieved the item.